Refund Policy

Sale Items

There are no refunds on sale items.

Digital Products

There are no refunds on digital products, which includes MP3s, PDFs, video files, and other files in digital format.

Accountant’s Accelerator Network

There are no refunds on the Accountant’s Accelerator Network.

Physical Products: CDs, Binders, and Booklets

Participants may request a refund for a CPE course within 30 days of the purchase date. The course binder and all materials must be returned in a resalable condition to the Indiana warehouse at 2001 N. Hunt Street, Terre Haute, IN 47805. Shipping fees are the responsibility of the purchaser.

Webinars

If for any reason, a participant is not satisfied with a course, they are eligible to receive a full refund up until halfway through the course. Participants must notify us of their request for a refund via email, and the refund will be promptly processed. All handouts and course materials must be deleted from your computers and storage devices.

In the rare case a course needs to be rescheduled, a participant will have the choice to attend the course at the revised time or they can request a refund prior to the start of the revised course. We will notify participants of the rescheduled date immediately via email or phone. Participants must notify us of their request for a refund via phone or email, and the refund will be promptly processed. All handouts and course materials must be deleted from your computers and storage devices.

Some courses are part of a larger package of offerings, exactly like conference CPE. In this case, the refund policy that applies is the one that is in effect for the entire package. If a participant is not satisfied with one portion of the course, we will individually work out an arrangement with the participant that is satisfactory to them. This may be providing them with another product of interest to them, offering a credit toward future work, or offering a partial refund.

In the rare case that a course needs to be cancelled, we will notify you immediately via email or phone. You will receive a full refund for your order with our profuse apologies.

Self-Study Courses

Participants may request a refund for a CPE course within 14 days of the purchase date. If we have issued a CPE certificate and we refund your money, your certificate will be voided.

Ultimate Accounting vCon

There are no refunds for Ultimate Accounting vCon.